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Shipping

 

Where and How Do We Ship?
We can ship to all Canadian provinces and to all 50 states with a variety of shipping methods and delivery times. Our Shipping options are as follows:
• Courier/Messenger Delivery (Available for greater Toronto area)
• FedEx
• UPS

Our shopping cart will automatically calculate the available options amounts. We also offer customers the ability to order on-line and pickup at our store location.

Bundling of products or multiple items purchasing for shipping
Our shopping cart will automatically bundle multiple items for the most and calculate the most efficient shipping rate. Bundling does not apply for Gift baskets. Gift Baskets will usually always be shipped in a separately.
 
 Additional shipping charges will apply for Alaska, Hawaii
 Additional shipping charges will apply for Saturday and Sunday deliveries.

Providing Accurate Shipping Information
Please ensure that you have correctly completed the shipping address and phone numbers. You will be charged additional shipping and handling resulting from incorrect or incomplete shipping information. Shipping Methods We offer a number of shipping options on the website. If however, you need faster shipping, please contact us directly and we will accommodate your request.

RUSH: We also provide RUSH (non-stop) Courier/Messenger Delivery (Available for greater Toronto area). Additional charges will apply depending on the specific destination. These rush charges are not built into the shipping cart calculations. The surcharge for each destination must be priced individually.

CHRISTMAS: weather conditions and peak holiday season (December 11- December 24) may impact the delivery time of your order. We will make every attempt to deliver on time; however, please note that weather, traffic, carrier constrains etc. are beyond our control. Try to book as early as possible.

Substitution Policy
We reserve the right to make substitutions of containers or ingredients of equal or better value than those depicted on our web site. During the warm summer months and depending on the shipping destination, chocolate products in gift baskets will be substituted for other more suitable items.

Packaging
All our gift baskets are wrapped beautifully in clear cello and bow for maximum visual impact. The arrangement of the items in the basket may be different from the images on the website. This is to ensure they are securely placed for safe delivery.

Wine & Sprits Upon request, we are happy to add wine and/or other spirits within Canada. You and the recipient must be over 21 years of age. We are not permitted to ship Wine & Spirits to the U.S.A